Privacy Policy

This Privacy Policy outlines how Pico Global Marketing Sdn Bhd (“we”, “us”, “our”) collects, uses, discloses, and protects your personal information when you use our website https://thefood.website (“Site”).

1. Information We Collect

When you visit or make a purchase from our site, we may collect the following types of personal information:

• Name

• Email address

• Phone number

• Billing information

• Any data you voluntarily provide through forms or interactions

We also automatically collect certain information about your device and browsing behavior, including:

• IP address

• Browser type

• Pages visited

• Time spent on the site

• Referring source (e.g. Facebook, TikTok, Google)

2. How We Use Your Information

We use your information to:

• Process orders and deliver digital products

• Send updates, receipts, and product access details

• Provide customer support

• Improve website performance and user experience

• Conduct advertising and marketing campaigns

• Comply with legal obligations

3. Marketing and Advertising

We use third-party marketing platforms such as:

• Facebook Ads

• TikTok Ads

• Google Ads

These platforms may use cookies and tracking technologies to deliver targeted ads based on your behavior on our site and across the web. You can control ad personalization settings via your Facebook, TikTok, or Google account.

4. Sharing of Information

We do not sell or rent your personal data. However, we may share your data with:

• Trusted third-party service providers (e.g. payment processors, email platforms)

• Advertising platforms for retargeting and performance tracking

• Government or legal authorities when required by law

5. Data Security

We implement security measures to safeguard your data from unauthorized access, misuse, or disclosure. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

• Access the personal data we hold about you

• Request corrections or deletions of your data

• Opt-out of marketing emails at any time via the unsubscribe link

7. Cookies

We use cookies to improve your browsing experience and for analytics and marketing. You can choose to disable cookies in your browser settings, but some features of our site may not function properly.

8. Third-Party Links

Our site may contain links to other websites. We are not responsible for the privacy practices or content of those websites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.